1
Information We Collect
- When you place an order or create an account, we collect your name, email address, shipping address, phone number, and payment details.
- We also collect browsing data such as pages visited, time spent on site, and device/browser information to improve your experience.
- If you contact us via email or our contact form, we retain that correspondence.
2
How We Use Your Information
- To process and fulfil your orders, including shipping notifications and delivery updates.
- To send you transactional emails (order confirmations, shipping updates). We will only send marketing emails if you have opted in.
- To improve our website, personalise your experience, and understand how our customers discover us.
- To comply with legal obligations and prevent fraud.
3
Sharing Your Information
- We do not sell, trade, or rent your personal information to third parties.
- We share data only with trusted service providers who help us operate our business under strict confidentiality agreements.
- We may disclose information if required by law or to protect the rights and safety of SaraSutra and our customers.
4
Cookies & Tracking
- We use cookies to keep your shopping cart active, remember your preferences, and analyse site traffic.
- You can disable cookies in your browser settings, though some features of the site may not function correctly without them.
- We use Google Analytics to understand how visitors interact with our site. This data is anonymised and aggregated.
5
Data Security
- We use industry-standard SSL encryption to protect your data during transmission.
- Payment information is processed securely through our payment gateway and is never stored on our servers.
- We regularly review our security practices to ensure your data remains protected.
6
Your Rights
- You have the right to access, correct, or delete the personal data we hold about you.
- You may unsubscribe from marketing emails at any time using the link in any email we send.
- To exercise any of these rights, please contact us at hello@sarasutra.in.
7
Changes to This Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
- We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions about this policy? Reach us at hello@sarasutra.in or visit our Contact page.